Significantly Increase CSI
Increase Gross Labor Hours
Save Management's Time & Effort
Simply the BEST training program
for service advisors available
Covering the entry level communication basics to advanced selling techniques. This program is for dealerships who want a turn key system to turn good people into the most professional service advisors.
Daily training for all your advisors in their available time with easy reporting for managers.
Pricing for Any Team Size
 
Up to 5 Service Advisors
$
297
Billed monthly
  • Setup Fee of $997
  • * 1 Additional Admin / Manager Users
 
6 - 10 Service advisors
$
497
Billed monthly
  • Setup Fee of $997
  • * 2 Additional Admin / Manager Users
 
11 - 15 Service Advisors
$
697
Billed monthly
  • Setup Fee of $997
  • * 3 Additional Admin / Manager Users
 
*Setup fee of $997 will be billed today.  Your first monthly payment will be charged 14 days after sign up.

For dealer groups with multiple locations or teams, contact us for a custom quote.
 
Drew Mumford
General Manager
“This is a game changer at any company smart enough to invest in it.”
George Brown
Service Manager
“I’m able to train my advisors what I want without having to spend the time to do it myself”
Cassandra Langston
Service Advisor
“Fantastic, simple, and real world.”
Comprehensive Trainings Covering All Aspects of the Customer Wheel
Customer Relationships
7 Seconds to Impress
Attitude & Body Language
Congruent Greeting
Chivalry & Handshakes
Using Reciprocity
Validating Customer Efforts
Complimenting
Customers Language
Customers Tempo
Customers Name
Build Rapport First
CSI vs Real Satisfaction
Synchronizing 1 & 2 
Personality Types
Assertive Personality
Amiable Personality
Expressive Personality
Analytic Personality
Sensory Preferences
Visual Sensory
Auditory Sensory
Kinesthetic Sensory
Customer Expectations
Managing Expectations
Expectation Recognition
Perception of Money Estimates
Perception of Time Estimates
Prepare For the Survey
Ask For the Survey
The Pass Off
Customer Decision Making
Relationship Matters
Price vs Value
Customer Needs
Collecting Information
Words and Terminology
Presumptions
Reciprocity
Rejection & Retreat
Social Proof
Authority
Maintenance
Benefit Selling
FAB Chart
Major Service
Transmission Service
Coolant Service
Injection Service
Power Steering Service
Brake Fluid Service
Filters
General Maintenance
Air Conditioning
Brakes
Tires
Diagnosis
Objections
Price vs Value
I Don't Have the Money
I'm Selling this Car Soon
Will it Void my Warranty?
Why Isn't That Covered?
I'm Not the Decision Maker
I Do My Own / Have My Own Mechanic
I'll Do It Next Time
I Don't Have Time
*Trainings are constantly updated and improved to best fit your dealership's needs. Trainings are subject to change and may differ slightly from this.
Simple and Complete Reporting
Managers can easily see reporting in seconds. See which days Advisors have watched a training or track progress through modules easily.
Easily Add and Remove Users
Add and remove advisors easily on your own in a couple of minutes.
Watch Trainings from ANY Device
Advisors can watch trainings on any devices including computer, tablet or smart phone.
Up to 5 Service Advisors
$
297
Billed monthly
  • Setup Fee of $997
  • * 1 Additional Admin / Manager Users
 
6 - 10 Service advisors
$
497
Billed monthly
  • Setup Fee of $997
  • * 2 Additional Admin / Manager Users
 
11 - 15 Service Advisors
$
697
Billed monthly
  • Setup Fee of $997
  • * 3 Additional Admin / Manager Users
 
*Setup fee of $997 will be billed today.  Your first monthly payment will be charged 14 days after sign up.

For dealer groups with multiple locations or teams, contact us for a custom quote.
 
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